Click the Where menu, and then select a folder to save the scan to. Unable to determine warranty status. Place the document or photo print side down on the scanner glass, and then close the scanner lid. The installer software cannot set up the printer if it is not available on the network or if there is a problem with your local network. Select PDF in the Format menu. If you can scan , the issue is resolved.

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I appreciate your time and effort. Feel free macc contact us in feature if you need any assistance. Thanks for the reply. Repeat this step until all pages or photos are scanned, and then continue to the next step. Network Scanner Connection Error Mac. Click the thumbnail version of the scanned item you want to edit in the left panel. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Is my Windows version bit or bit? Message 2 of 4.

No software or drivers are available for this product with the selected operating system. If HP Scan software installs, go to the Are other scanning apps available?


HP Printers – How to Scan (Mac)

Thanks for taking an interest in the HP Support Forums! By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policy msc, and our Terms of Service. Edit the file name in the Prefix field, click Where and select a folder, and then click Save.

I can put together a Windows box from spare parts and share the printer from that, if that would work.

HP Printers – How to Scan (Mac) | HP® Customer Support

Please try again shortly. Turn on the printer and place it close to the computer and within range of the router during the setup procedure. How does HP install software and gather data? On the printer control panel, touch the Wireless icon.

Install the HP driver: Use a higher resolution for scans with graphics or gp that require the best detail. Ask Different works best with JavaScript enabled. See your browser’s documentation for specific instructions.

For most printers, HP Easy Scan installs.


Not sure which drivers to choose? Remove selected files Download files. Click Applicationsand then double-click Image Capture.

Choose ‘Refresh’ to update the list. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Europe, Middle East, Africa. On the printer control panel, navigate to the scan menu or icon, 45220 then select your computer name. Wait for the scan to complete, and then return to the computer. You must save photos in the PDF format to save them all in one file. Higher resolution produces better quality images by using more dots pixels per inch. Modify your browser’s settings to allow Javascript to execute.

This could take up to 3 minutes, depending on your computer and connection speed.

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